FAQs

Is the Action Baby Carrier safety tested?

Action Baby Carriers are European Safety Tested and compliance approved to BS EN 13209-2:2005.  

Where can I find instructions for using the Action Baby Carrier?

There is a printed booklet inside the packaging for all Action Baby Carriers containing the full instructions and safety information.  You can view the instructions as a PDF here.  There is further information about safe babywearing on our Safety and Fitting Information page.

What age can I start using the Action Baby Carrier with my baby?

Action Baby Carriers are suitable from birth (min 8lbs) up to 18kgs. When babies are smaller/younger they must be placed within the carrier panel in a squatting position, high on the parents chest. Their legs will not reach the panel edges at first so we recommend tilting their pelvis to ensure weight is not placed on feet within the carrier.  From around 8-12 weeks your baby will be able to sit in the panel with their lower legs and feet free. 

Can I wear the Action Baby Carrier on my Back/Hip?

Action Baby Carriers are suitable for using on the front, facing the parent, from birth to three years old. When your baby is supporting their head and neck securely, around 4-5 months old, you can use the Action Baby Carrier in a hip carry position. This offers great scope for your baby to see and interact with the world, but maintains the ergonmic support that is optimal to their development. When your baby is sitting up independently you can carry them on your back, there are instructions for this carry in your packaging. We recommend visiting your local sling library for help to get the most out of your Action Baby Carrier.

What age is the toddler carrier suitable for?

The toddler carrier can be used from approximately 18 months to 5 years (6.8kg to 20.4kg)

Why should I choose an Action Baby Carrier?

Action Baby Carriers have a unique internal support system that offers unparalleled support for your baby without the need to fit additional harnesses or buckles. The durable canvas construction combined with a flexible padded waistband and soft, mouldable shoulder strap padding makes the Action Baby Carrier a truly comfortable way to carry your baby or child.  Action Baby Carriers are easily and quickly adjustable so can be used by wearers of different body shapes and sizes with ease.  Action Baby Carriers come in a range of fun patterns and represent great value compared to other carriers available.

Where are your carriers manufactured?

All of our carriers are manufactured ethically in Michigan, U.S.A. by AGCC Inc. Each carrier is individually constructed on specialist machines by seamstresses who all have many years experience in and a passion for Babywearing.

What type of carrier is an Action Baby Carrier?

Action Baby Carriers are a type of Soft Structured Carrier. They create an ergonomic carrying position for babies using a soft panel with a structured waist and padded shoulder straps that are secured with buckles.

What exactly is Babywearing?

Babywearing is a fantastic way to keep your baby close, carrying them safely and still be able to complete daily tasks and access places with your baby. Using a soft structured carrier like the Action Baby Carrier you can support your baby in an ergonomic position and carry them for long periods in comfort.

How do I use the Action Baby Carrier safely?

By following the safety information on our website and on the booklet inside your carrier packaging you can place your baby safely in the Action Baby Carrier and meet the TICKS Guidelines for safe babywearing. We recommend fitting your baby high on your chest so they can be easily kissed without the need to stretch. Their face should be clear of any obstructions and their chin should be tilted up, not allowed to drop onto their chest. Read more about Babywearing Safety here

Can I breastfeed in my Action Baby Carrier?

Yes, Action Baby Carriers can be used for feeding in an upright position. Remember that breastfeeding is a skill that needs practice. We recommend ensuring your baby is feeding well and there is no discomfort before feeding in your carrier. Ask your Health Visitor about local breatfeeding support groups who may be able to offer further information.

I am a Sling Librarian or Consultant can I buy an Action Baby Carrier?

We are dedicated to supporting the work of Sling Libraries and Babywearing Consultants. Please contact us to discuss our offers for sling professionals.

FULL PRODUCT INFO

  • Made in the U.S.A.
  • Simple to use sleeping hood
  • Folds into a compact size that can easily fit into a changing bag
  • Breathable lightweight yet supportive material which is soft against babies skin
  • Versatile carrier with front, and back carry position
  • Safety chest strap
  • Foam straps for ultimate carrier comfort
  • No inserts or attachments needed - Special cross strap system allows for proper support of child and parent
  • Straps can be worn backpack style or criss-cross for extreme comfort

Regular Action Baby Carrier Dimensions - suitable from 3.6kg to 18kgs

  • Waistband height 4″ / 10cm
  • Adjustable hip belt from 28″ to 53″ / 71-135cm  with no extender belt
  • Width of shoulder straps 3″ / 7.5cm
  • Main Body including waistband 18″ / 46cm tall, 13.5″ / 35cm wide
  • Waistband length 28″ to 53″ / 71-135cm with 27.5″ / 70cm of padding
  • Shortest possible length of shoulder strap: 17″ / 44cm (not including buckle)
  • Fullest extension of shoulder strap: 37" / 94cm
Toddler/Preschooler Action Baby Carrier Dimensions - suitable from 6.8kg to 20.4kgs
 Recommended for children over eighteen months old
  • Shorter straps ensure a close fit in a back carry
  • Waistband height 4" / 10cm
  • Width of shoulder straps: 3” / 7.5cm
  • Main body including waistband: 21” / 53cm  tall, 19” / 48cm wide
  • Shortest possible length of shoulder strap: 15” / 38cm (not including buckle)
  • Fullest extension of shoulder strap: 37" / 94cm
  • Waistband length 28″ to 53″ / 71-135cm with 27.5″ / 70cm of padding

Washing:

  • Spot wash carriers if possible
  • Hand wash cold as needed
  • Frequent washing is not recommended
  • Line Dry
  • Do not Bleach
  •  Canvas is a natural fabric which may fade or run when washed.
  • NEVER USE HOT WATER OR LEAVE IN A CAR IN DIRECT HEAT

What is your shipping policy?

Shipping costs £4.99 for standard delivery (3-5 days) and endeavour to fulfil all orders within 48 hours of receipt. You can chose next day delivery for £7.99-9.99 depending on the day your require it. We have fast, secure shipping services for many European countries. Please see shipping options at check out.

What is your returns policy?

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same unworn condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment at most within 30 days but normally much quicker.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@actionbabycarriers.co.uk

Sale items (if applicable)
Sale items will be refunded at the sale price only.

Exchanges (if applicable)
We only replace items if they are defective - we carefully inspect all of our stock but please let us know right away if you discover a fault with the garment. If you need to exchange it for the same item, send us an email at info@actionbabycarriers.co.uk and send your item to: 5 Holmer Crescent Up Hatherley GB GL51 3LR.

Shipping
To return your product, you should mail your product to: 5 Holmer Crescent Up Hatherley GB GL51 3LR

You will be responsible for paying for your own shipping costs for returning your item and should consider using a trackable shipping service or purchasing shipping insurance. We recommend Royal Mail Special Delivery. We cannot guarantee that we will receive your returned item.